Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06613
VM0006613Goldmember6613@example.test · +601110006613 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,712
Current loyalty balance
Lifetime Spend
RM 3,391
Across 39 visits
Total Visits
39
Since 2024-10-14
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,712 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 1
Outlet purchase
2026-08-17 · Member activity · RM 60.75
App session
2026-08-05 · OPLUMO Outlet 1
Points credited
2026-07-24 · Member activity · RM 68.85
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 1
Outlet purchase
2026-06-30 · Member activity · RM 76.95
Points credited
2026-06-18 · OPLUMO Outlet 1
Outlet purchase
2026-06-06 · Member activity · RM 85.05