Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06609
VM0006609Silvermember6609@example.test · +601110006609 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
2,120
Current loyalty balance
Lifetime Spend
RM 2,651
Across 23 visits
Total Visits
23
Since 2025-07-29
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,120 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 14
Outlet purchase
2026-08-17 · Member activity · RM 70.50
App session
2026-08-05 · OPLUMO Outlet 14
Points credited
2026-07-24 · Member activity · RM 79.90
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 89.30
Points credited
2026-06-18 · OPLUMO Outlet 14
Outlet purchase
2026-06-06 · Member activity · RM 98.70