Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00066
VM0000066Membermember66@example.test · +601110000066 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
900
Current loyalty balance
Lifetime Spend
RM 1,126
Across 35 visits
Total Visits
35
Since 2024-10-20
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
107d
2026-06-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
900 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 16
Outlet purchase
2026-06-12 · Member activity · RM 23.25
App session
2026-05-31 · OPLUMO Outlet 16
Points credited
2026-05-19 · Member activity · RM 26.35
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 16
Outlet purchase
2026-04-25 · Member activity · RM 29.45
Points credited
2026-04-13 · OPLUMO Outlet 16
Outlet purchase
2026-04-01 · Member activity · RM 32.55