Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06597
VM0006597Goldmember6597@example.test · +601110006597 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
4,678
Current loyalty balance
Lifetime Spend
RM 5,848
Across 44 visits
Total Visits
44
Since 2024-03-22
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
157d
2026-05-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,678 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 2
Outlet purchase
2026-04-23 · Member activity · RM 132.75
App session
2026-04-11 · OPLUMO Outlet 2
Points credited
2026-03-30 · Member activity · RM 150.45
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 2
Outlet purchase
2026-03-06 · Member activity · RM 168.15
Points credited
2026-02-22 · OPLUMO Outlet 2
Outlet purchase
2026-02-10 · Member activity · RM 185.85