Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06595
VM0006595Goldmember6595@example.test · +601110006595 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
3,309
Current loyalty balance
Lifetime Spend
RM 4,137
Across 22 visits
Total Visits
22
Since 2025-09-15
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,309 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 17
Outlet purchase
2026-09-16 · Member activity · RM 124.50
App session
2026-09-04 · OPLUMO Outlet 17
Points credited
2026-08-23 · Member activity · RM 141.10
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 17
Outlet purchase
2026-07-30 · Member activity · RM 157.70
Points credited
2026-07-18 · OPLUMO Outlet 17
Outlet purchase
2026-07-06 · Member activity · RM 174.30