Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06573
VM0006573Goldmember6573@example.test · +601110006573 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,561
Current loyalty balance
Lifetime Spend
RM 4,451
Across 27 visits
Total Visits
27
Since 2025-01-16
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,561 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 12
Outlet purchase
2026-04-17 · Member activity · RM 125.25
App session
2026-04-05 · OPLUMO Outlet 12
Points credited
2026-03-24 · Member activity · RM 141.95
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 12
Outlet purchase
2026-02-28 · Member activity · RM 158.65
Points credited
2026-02-16 · OPLUMO Outlet 12
Outlet purchase
2026-02-04 · Member activity · RM 175.35