Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06565
VM0006565Silvermember6565@example.test · +601110006565 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,543
Current loyalty balance
Lifetime Spend
RM 1,930
Across 36 visits
Total Visits
36
Since 2024-09-05
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,543 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 4
Outlet purchase
2026-05-16 · Member activity · RM 41.25
App session
2026-05-04 · OPLUMO Outlet 4
Points credited
2026-04-22 · Member activity · RM 46.75
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 4
Outlet purchase
2026-03-29 · Member activity · RM 52.25
Points credited
2026-03-17 · OPLUMO Outlet 4
Outlet purchase
2026-03-05 · Member activity · RM 57.75