Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06564
VM0006564Goldmember6564@example.test · +601110006564 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,734
Current loyalty balance
Lifetime Spend
RM 5,918
Across 42 visits
Total Visits
42
Since 2024-04-12
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,734 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 3
Outlet purchase
2026-04-08 · Member activity · RM 108.75
App session
2026-03-27 · OPLUMO Outlet 3
Points credited
2026-03-15 · Member activity · RM 123.25
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 3
Outlet purchase
2026-02-19 · Member activity · RM 137.75
Points credited
2026-02-07 · OPLUMO Outlet 3
Outlet purchase
2026-01-26 · Member activity · RM 152.25