Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06545
VM0006545Silvermember6545@example.test · +601110006545 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
1,897
Current loyalty balance
Lifetime Spend
RM 2,371
Across 17 visits
Total Visits
17
Since 2025-11-30
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,897 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 1
Outlet purchase
2026-09-02 · Member activity · RM 108.75
App session
2026-08-21 · OPLUMO Outlet 1
Points credited
2026-08-09 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 1
Outlet purchase
2026-07-16 · Member activity · RM 137.75
Points credited
2026-07-04 · OPLUMO Outlet 1
Outlet purchase
2026-06-22 · Member activity · RM 152.25