Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06538
VM0006538Goldmember6538@example.test · +601110006538 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,211
Current loyalty balance
Lifetime Spend
RM 4,014
Across 29 visits
Total Visits
29
Since 2025-01-06
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,211 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 11
Outlet purchase
2026-05-13 · Member activity · RM 123.75
App session
2026-05-01 · OPLUMO Outlet 11
Points credited
2026-04-19 · Member activity · RM 140.25
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 11
Outlet purchase
2026-03-26 · Member activity · RM 156.75
Points credited
2026-03-14 · OPLUMO Outlet 11
Outlet purchase
2026-03-02 · Member activity · RM 173.25