Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06535
VM0006535Silvermember6535@example.test · +601110006535 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,918
Current loyalty balance
Lifetime Spend
RM 2,398
Across 21 visits
Total Visits
21
Since 2025-10-04
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,918 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 8
Outlet purchase
2026-09-17 · Member activity · RM 99.75
App session
2026-09-05 · OPLUMO Outlet 8
Points credited
2026-08-24 · Member activity · RM 113.05
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 8
Outlet purchase
2026-07-31 · Member activity · RM 126.35
Points credited
2026-07-19 · OPLUMO Outlet 8
Outlet purchase
2026-07-07 · Member activity · RM 139.65