Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06533
VM0006533Silvermember6533@example.test · +601110006533 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,114
Current loyalty balance
Lifetime Spend
RM 1,393
Across 18 visits
Total Visits
18
Since 2025-06-27
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,114 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 6
Outlet purchase
2026-04-17 · Member activity · RM 63.75
App session
2026-04-05 · OPLUMO Outlet 6
Points credited
2026-03-24 · Member activity · RM 72.25
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 6
Outlet purchase
2026-02-28 · Member activity · RM 80.75
Points credited
2026-02-16 · OPLUMO Outlet 6
Outlet purchase
2026-02-04 · Member activity · RM 89.25