Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06532
VM0006532Membermember6532@example.test · +601110006532 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
519
Current loyalty balance
Lifetime Spend
RM 649
Across 22 visits
Total Visits
22
Since 2025-05-09
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
140d
2026-05-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
519 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 5
Outlet purchase
2026-05-10 · Member activity · RM 20.25
App session
2026-04-28 · OPLUMO Outlet 5
Points credited
2026-04-16 · Member activity · RM 22.95
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 5
Outlet purchase
2026-03-23 · Member activity · RM 25.65
Points credited
2026-03-11 · OPLUMO Outlet 5
Outlet purchase
2026-02-27 · Member activity · RM 28.35