Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06523
VM0006523Membermember6523@example.test · +601110006523 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted Out
Points Balance
754
Current loyalty balance
Lifetime Spend
RM 943
Across 22 visits
Total Visits
22
Since 2025-05-10
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
139d
2026-05-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
754 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 13
Outlet purchase
2026-05-11 · Member activity · RM 34.50
App session
2026-04-29 · OPLUMO Outlet 13
Points credited
2026-04-17 · Member activity · RM 39.10
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 13
Outlet purchase
2026-03-24 · Member activity · RM 43.70
Points credited
2026-03-12 · OPLUMO Outlet 13
Outlet purchase
2026-02-28 · Member activity · RM 48.30