Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06520
VM0006520Membermember6520@example.test · +601110006520 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
556
Current loyalty balance
Lifetime Spend
RM 696
Across 7 visits
Total Visits
7
Since 2026-04-22
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
62d
2026-08-08
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
556 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 10
Outlet purchase
2026-07-27 · Member activity · RM 63.75
App session
2026-07-15 · OPLUMO Outlet 10
Points credited
2026-07-03 · Member activity · RM 72.25
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 10
Outlet purchase
2026-06-09 · Member activity · RM 80.75
Points credited
2026-05-28 · OPLUMO Outlet 10
Outlet purchase
2026-05-16 · Member activity · RM 89.25