Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06510
VM0006510Silvermember6510@example.test · +601110006510 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
1,993
Current loyalty balance
Lifetime Spend
RM 2,492
Across 22 visits
Total Visits
22
Since 2025-09-24
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,993 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 17
Outlet purchase
2026-09-25 · Member activity · RM 86.25
App session
2026-09-13 · OPLUMO Outlet 17
Points credited
2026-09-01 · Member activity · RM 97.75
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 17
Outlet purchase
2026-08-08 · Member activity · RM 109.25
Points credited
2026-07-27 · OPLUMO Outlet 17
Outlet purchase
2026-07-15 · Member activity · RM 120.75