Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 06507
VM0006507Goldmember6507@example.test · +601110006507 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
2,776
Current loyalty balance
Lifetime Spend
RM 3,471
Across 39 visits
Total Visits
39
Since 2024-10-12
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,776 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 14
Outlet purchase
2026-08-15 · Member activity · RM 74.25
App session
2026-08-03 · OPLUMO Outlet 14
Points credited
2026-07-22 · Member activity · RM 84.15
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 94.05
Points credited
2026-06-16 · OPLUMO Outlet 14
Outlet purchase
2026-06-04 · Member activity · RM 103.95