Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06501
VM0006501Goldmember6501@example.test · +601110006501 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,083
Current loyalty balance
Lifetime Spend
RM 5,104
Across 40 visits
Total Visits
40
Since 2024-10-14
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,083 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 8
Outlet purchase
2026-09-04 · Member activity · RM 96.75
App session
2026-08-23 · OPLUMO Outlet 8
Points credited
2026-08-11 · Member activity · RM 109.65
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 8
Outlet purchase
2026-07-18 · Member activity · RM 122.55
Points credited
2026-07-06 · OPLUMO Outlet 8
Outlet purchase
2026-06-24 · Member activity · RM 135.45