Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00065
VM0000065Silvermember65@example.test · +601110000065 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,803
Current loyalty balance
Lifetime Spend
RM 2,254
Across 20 visits
Total Visits
20
Since 2025-10-30
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,803 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 15
Outlet purchase
2026-09-25 · Member activity · RM 90.75
App session
2026-09-13 · OPLUMO Outlet 15
Points credited
2026-09-01 · Member activity · RM 102.85
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 15
Outlet purchase
2026-08-08 · Member activity · RM 114.95
Points credited
2026-07-27 · OPLUMO Outlet 15
Outlet purchase
2026-07-15 · Member activity · RM 127.05