Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06487
VM0006487Goldmember6487@example.test · +601110006487 · Preferred outlet: OPLUMO Outlet 11
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,522
Current loyalty balance
Lifetime Spend
RM 3,153
Across 30 visits
Total Visits
30
Since 2025-04-11
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,522 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 11
Outlet purchase
2026-09-03 · Member activity · RM 90.00
App session
2026-08-22 · OPLUMO Outlet 11
Points credited
2026-08-10 · Member activity · RM 102.00
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 11
Outlet purchase
2026-07-17 · Member activity · RM 114.00
Points credited
2026-07-05 · OPLUMO Outlet 11
Outlet purchase
2026-06-23 · Member activity · RM 126.00