Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06481
VM0006481Goldmember6481@example.test · +601110006481 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
3,662
Current loyalty balance
Lifetime Spend
RM 4,579
Across 29 visits
Total Visits
29
Since 2025-01-24
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
119d
2026-06-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,662 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 5
Outlet purchase
2026-05-31 · Member activity · RM 110.25
App session
2026-05-19 · OPLUMO Outlet 5
Points credited
2026-05-07 · Member activity · RM 124.95
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 5
Outlet purchase
2026-04-13 · Member activity · RM 139.65
Points credited
2026-04-01 · OPLUMO Outlet 5
Outlet purchase
2026-03-20 · Member activity · RM 154.35