Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06480
VM0006480Silvermember6480@example.test · +601110006480 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
1,095
Current loyalty balance
Lifetime Spend
RM 1,369
Across 32 visits
Total Visits
32
Since 2024-10-21
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
160d
2026-05-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,095 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 4
Outlet purchase
2026-04-20 · Member activity · RM 33.75
App session
2026-04-08 · OPLUMO Outlet 4
Points credited
2026-03-27 · Member activity · RM 38.25
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 4
Outlet purchase
2026-03-03 · Member activity · RM 42.75
Points credited
2026-02-19 · OPLUMO Outlet 4
Outlet purchase
2026-02-07 · Member activity · RM 47.25