Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06475
VM0006475Silvermember6475@example.test · +601110006475 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
1,430
Current loyalty balance
Lifetime Spend
RM 1,789
Across 20 visits
Total Visits
20
Since 2025-08-01
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
92d
2026-07-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,430 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 16
Outlet purchase
2026-06-27 · Member activity · RM 86.25
App session
2026-06-15 · OPLUMO Outlet 16
Points credited
2026-06-03 · Member activity · RM 97.75
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 16
Outlet purchase
2026-05-10 · Member activity · RM 109.25
Points credited
2026-04-28 · OPLUMO Outlet 16
Outlet purchase
2026-04-16 · Member activity · RM 120.75