Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06468
VM0006468Goldmember6468@example.test · +601110006468 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,680
Current loyalty balance
Lifetime Spend
RM 5,850
Across 39 visits
Total Visits
39
Since 2024-06-20
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,680 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 9
Outlet purchase
2026-04-23 · Member activity · RM 91.50
App session
2026-04-11 · OPLUMO Outlet 9
Points credited
2026-03-30 · Member activity · RM 103.70
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 9
Outlet purchase
2026-03-06 · Member activity · RM 115.90
Points credited
2026-02-22 · OPLUMO Outlet 9
Outlet purchase
2026-02-10 · Member activity · RM 128.10