Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06465
VM0006465Membermember6465@example.test · +601110006465 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted Out
Points Balance
187
Current loyalty balance
Lifetime Spend
RM 234
Across 7 visits
Total Visits
7
Since 2026-03-05
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
110d
2026-06-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
187 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 6
Outlet purchase
2026-06-09 · Member activity · RM 23.25
App session
2026-05-28 · OPLUMO Outlet 6
Points credited
2026-05-16 · Member activity · RM 26.35
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 6
Outlet purchase
2026-04-22 · Member activity · RM 29.45
Points credited
2026-04-10 · OPLUMO Outlet 6
Outlet purchase
2026-03-29 · Member activity · RM 32.55