Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06464
VM0006464Goldmember6464@example.test · +601110006464 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
2,951
Current loyalty balance
Lifetime Spend
RM 3,689
Across 39 visits
Total Visits
39
Since 2024-11-15
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,951 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 5
Outlet purchase
2026-09-18 · Member activity · RM 68.25
App session
2026-09-06 · OPLUMO Outlet 5
Points credited
2026-08-25 · Member activity · RM 77.35
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 5
Outlet purchase
2026-08-01 · Member activity · RM 86.45
Points credited
2026-07-20 · OPLUMO Outlet 5
Outlet purchase
2026-07-08 · Member activity · RM 95.55