Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06461
VM0006461Silvermember6461@example.test · +601110006461 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,589
Current loyalty balance
Lifetime Spend
RM 1,986
Across 26 visits
Total Visits
26
Since 2025-01-31
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,589 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 2
Outlet purchase
2026-04-14 · Member activity · RM 57.00
App session
2026-04-02 · OPLUMO Outlet 2
Points credited
2026-03-21 · Member activity · RM 64.60
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 2
Outlet purchase
2026-02-25 · Member activity · RM 72.20
Points credited
2026-02-13 · OPLUMO Outlet 2
Outlet purchase
2026-02-01 · Member activity · RM 79.80