Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00646
VM0000646Silvermember646@example.test · +601110000646 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
2,224
Current loyalty balance
Lifetime Spend
RM 2,780
Across 22 visits
Total Visits
22
Since 2025-09-01
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,224 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 1
Outlet purchase
2026-09-02 · Member activity · RM 99.75
App session
2026-08-21 · OPLUMO Outlet 1
Points credited
2026-08-09 · Member activity · RM 113.05
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 1
Outlet purchase
2026-07-16 · Member activity · RM 126.35
Points credited
2026-07-04 · OPLUMO Outlet 1
Outlet purchase
2026-06-22 · Member activity · RM 139.65