Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06457
VM0006457Goldmember6457@example.test · +601110006457 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
4,594
Current loyalty balance
Lifetime Spend
RM 5,743
Across 34 visits
Total Visits
34
Since 2024-09-03
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,594 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 15
Outlet purchase
2026-04-08 · Member activity · RM 119.25
App session
2026-03-27 · OPLUMO Outlet 15
Points credited
2026-03-15 · Member activity · RM 135.15
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 15
Outlet purchase
2026-02-19 · Member activity · RM 151.05
Points credited
2026-02-07 · OPLUMO Outlet 15
Outlet purchase
2026-01-26 · Member activity · RM 166.95