Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06453
VM0006453Silvermember6453@example.test · +601110006453 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,085
Current loyalty balance
Lifetime Spend
RM 2,606
Across 17 visits
Total Visits
17
Since 2025-09-12
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
104d
2026-06-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,085 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 11
Outlet purchase
2026-06-15 · Member activity · RM 119.25
App session
2026-06-03 · OPLUMO Outlet 11
Points credited
2026-05-22 · Member activity · RM 135.15
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 11
Outlet purchase
2026-04-28 · Member activity · RM 151.05
Points credited
2026-04-16 · OPLUMO Outlet 11
Outlet purchase
2026-04-04 · Member activity · RM 166.95