Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06450
VM0006450Silvermember6450@example.test · +601110006450 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,586
Current loyalty balance
Lifetime Spend
RM 1,983
Across 19 visits
Total Visits
19
Since 2025-08-20
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,586 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 8
Outlet purchase
2026-06-28 · Member activity · RM 85.50
App session
2026-06-16 · OPLUMO Outlet 8
Points credited
2026-06-04 · Member activity · RM 96.90
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 8
Outlet purchase
2026-05-11 · Member activity · RM 108.30
Points credited
2026-04-29 · OPLUMO Outlet 8
Outlet purchase
2026-04-17 · Member activity · RM 119.70