Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06449
VM0006449Silvermember6449@example.test · +601110006449 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
2,098
Current loyalty balance
Lifetime Spend
RM 2,623
Across 21 visits
Total Visits
21
Since 2025-06-11
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
125d
2026-06-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,098 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 7
Outlet purchase
2026-05-25 · Member activity · RM 106.50
App session
2026-05-13 · OPLUMO Outlet 7
Points credited
2026-05-01 · Member activity · RM 120.70
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 7
Outlet purchase
2026-04-07 · Member activity · RM 134.90
Points credited
2026-03-26 · OPLUMO Outlet 7
Outlet purchase
2026-03-14 · Member activity · RM 149.10