Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06445
VM0006445Goldmember6445@example.test · +601110006445 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,528
Current loyalty balance
Lifetime Spend
RM 4,410
Across 34 visits
Total Visits
34
Since 2024-09-04
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,528 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 3
Outlet purchase
2026-04-09 · Member activity · RM 78.00
App session
2026-03-28 · OPLUMO Outlet 3
Points credited
2026-03-16 · Member activity · RM 88.40
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 3
Outlet purchase
2026-02-20 · Member activity · RM 98.80
Points credited
2026-02-08 · OPLUMO Outlet 3
Outlet purchase
2026-01-27 · Member activity · RM 109.20