Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 06443
VM0006443Goldmember6443@example.test · +601110006443 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
2,549
Current loyalty balance
Lifetime Spend
RM 3,186
Across 35 visits
Total Visits
35
Since 2025-01-29
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,549 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 1
Outlet purchase
2026-09-21 · Member activity · RM 82.50
App session
2026-09-09 · OPLUMO Outlet 1
Points credited
2026-08-28 · Member activity · RM 93.50
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 1
Outlet purchase
2026-08-04 · Member activity · RM 104.50
Points credited
2026-07-23 · OPLUMO Outlet 1
Outlet purchase
2026-07-11 · Member activity · RM 115.50