Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06434
VM0006434Membermember6434@example.test · +601110006434 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
901
Current loyalty balance
Lifetime Spend
RM 1,127
Across 8 visits
Total Visits
8
Since 2025-12-08
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
901 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 9
Outlet purchase
2026-04-01 · Member activity · RM 105.00
App session
2026-03-20 · OPLUMO Outlet 9
Points credited
2026-03-08 · Member activity · RM 119.00
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 9
Outlet purchase
2026-02-12 · Member activity · RM 133.00
Points credited
2026-01-31 · OPLUMO Outlet 9
Outlet purchase
2026-01-19 · Member activity · RM 147.00