Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06432
VM0006432Goldmember6432@example.test · +601110006432 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
4,068
Current loyalty balance
Lifetime Spend
RM 5,086
Across 34 visits
Total Visits
34
Since 2025-01-26
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,068 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 7
Outlet purchase
2026-08-31 · Member activity · RM 109.50
App session
2026-08-19 · OPLUMO Outlet 7
Points credited
2026-08-07 · Member activity · RM 124.10
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 7
Outlet purchase
2026-07-14 · Member activity · RM 138.70
Points credited
2026-07-02 · OPLUMO Outlet 7
Outlet purchase
2026-06-20 · Member activity · RM 153.30