Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06430
VM0006430Silvermember6430@example.test · +601110006430 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted Out
Points Balance
2,303
Current loyalty balance
Lifetime Spend
RM 2,879
Across 32 visits
Total Visits
32
Since 2025-01-03
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
86d
2026-07-15
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,303 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 5
Outlet purchase
2026-07-03 · Member activity · RM 81.00
App session
2026-06-21 · OPLUMO Outlet 5
Points credited
2026-06-09 · Member activity · RM 91.80
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 5
Outlet purchase
2026-05-16 · Member activity · RM 102.60
Points credited
2026-05-04 · OPLUMO Outlet 5
Outlet purchase
2026-04-22 · Member activity · RM 113.40