Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06426
VM0006426Silvermember6426@example.test · +601110006426 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,875
Current loyalty balance
Lifetime Spend
RM 2,344
Across 22 visits
Total Visits
22
Since 2025-05-25
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,875 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 1
Outlet purchase
2026-05-26 · Member activity · RM 73.50
App session
2026-05-14 · OPLUMO Outlet 1
Points credited
2026-05-02 · Member activity · RM 83.30
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 1
Outlet purchase
2026-04-08 · Member activity · RM 93.10
Points credited
2026-03-27 · OPLUMO Outlet 1
Outlet purchase
2026-03-15 · Member activity · RM 102.90