Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06420
VM0006420Platinummember6420@example.test · +601110006420 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,350
Current loyalty balance
Lifetime Spend
RM 6,689
Across 42 visits
Total Visits
42
Since 2024-07-28
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
65d
2026-08-05
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Platinum tier
Membership & rewards
Platinum member
5,350 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 12
Outlet purchase
2026-07-24 · Member activity · RM 111.00
App session
2026-07-12 · OPLUMO Outlet 12
Points credited
2026-06-30 · Member activity · RM 125.80
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 12
Outlet purchase
2026-06-06 · Member activity · RM 140.60
Points credited
2026-05-25 · OPLUMO Outlet 12
Outlet purchase
2026-05-13 · Member activity · RM 155.40