Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06402
VM0006402Goldmember6402@example.test · +601110006402 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,487
Current loyalty balance
Lifetime Spend
RM 5,610
Across 32 visits
Total Visits
32
Since 2024-10-06
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,487 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 11
Outlet purchase
2026-04-05 · Member activity · RM 110.25
App session
2026-03-24 · OPLUMO Outlet 11
Points credited
2026-03-12 · Member activity · RM 124.95
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 11
Outlet purchase
2026-02-16 · Member activity · RM 139.65
Points credited
2026-02-04 · OPLUMO Outlet 11
Outlet purchase
2026-01-23 · Member activity · RM 154.35