Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00640
VM0000640Membermember640@example.test · +601110000640 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
336
Current loyalty balance
Lifetime Spend
RM 421
Across 8 visits
Total Visits
8
Since 2026-05-13
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
336 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 12
Outlet purchase
2026-09-04 · Member activity · RM 45.00
App session
2026-08-23 · OPLUMO Outlet 12
Points credited
2026-08-11 · Member activity · RM 51.00
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 12
Outlet purchase
2026-07-18 · Member activity · RM 57.00
Points credited
2026-07-06 · OPLUMO Outlet 12
Outlet purchase
2026-06-24 · Member activity · RM 63.00