Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06398
VM0006398Membermember6398@example.test · +601110006398 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
488
Current loyalty balance
Lifetime Spend
RM 610
Across 11 visits
Total Visits
11
Since 2025-11-21
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
488 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 7
Outlet purchase
2026-05-08 · Member activity · RM 34.50
App session
2026-04-26 · OPLUMO Outlet 7
Points credited
2026-04-14 · Member activity · RM 39.10
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 7
Outlet purchase
2026-03-21 · Member activity · RM 43.70
Points credited
2026-03-09 · OPLUMO Outlet 7
Outlet purchase
2026-02-25 · Member activity · RM 48.30