Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06397
VM0006397Silvermember6397@example.test · +601110006397 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,091
Current loyalty balance
Lifetime Spend
RM 1,364
Across 7 visits
Total Visits
7
Since 2026-02-16
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
127d
2026-06-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,091 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 6
Outlet purchase
2026-05-23 · Member activity · RM 124.50
App session
2026-05-11 · OPLUMO Outlet 6
Points credited
2026-04-29 · Member activity · RM 141.10
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 6
Outlet purchase
2026-04-05 · Member activity · RM 157.70
Points credited
2026-03-24 · OPLUMO Outlet 6
Outlet purchase
2026-03-12 · Member activity · RM 174.30