Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06396
VM0006396Goldmember6396@example.test · +601110006396 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,212
Current loyalty balance
Lifetime Spend
RM 4,015
Across 42 visits
Total Visits
42
Since 2024-09-04
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,212 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 5
Outlet purchase
2026-08-31 · Member activity · RM 60.75
App session
2026-08-19 · OPLUMO Outlet 5
Points credited
2026-08-07 · Member activity · RM 68.85
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 5
Outlet purchase
2026-07-14 · Member activity · RM 76.95
Points credited
2026-07-02 · OPLUMO Outlet 5
Outlet purchase
2026-06-20 · Member activity · RM 85.05