Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06390
VM0006390Membermember6390@example.test · +601110006390 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
619
Current loyalty balance
Lifetime Spend
RM 774
Across 10 visits
Total Visits
10
Since 2026-02-21
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
68d
2026-08-02
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
619 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 16
Outlet purchase
2026-07-21 · Member activity · RM 56.25
App session
2026-07-09 · OPLUMO Outlet 16
Points credited
2026-06-27 · Member activity · RM 63.75
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 16
Outlet purchase
2026-06-03 · Member activity · RM 71.25
Points credited
2026-05-22 · OPLUMO Outlet 16
Outlet purchase
2026-05-10 · Member activity · RM 78.75