Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06389
VM0006389Membermember6389@example.test · +601110006389 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
268
Current loyalty balance
Lifetime Spend
RM 335
Across 4 visits
Total Visits
4
Since 2026-08-14
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
268 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 15
Outlet purchase
2026-09-25 · Member activity · RM 72.75
App session
2026-09-13 · OPLUMO Outlet 15
Points credited
2026-09-01 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 15
Outlet purchase
2026-08-08 · Member activity · RM 92.15
Points credited
2026-07-27 · OPLUMO Outlet 15
Outlet purchase
2026-07-15 · Member activity · RM 101.85