Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06380
VM0006380Goldmember6380@example.test · +601110006380 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,714
Current loyalty balance
Lifetime Spend
RM 5,893
Across 43 visits
Total Visits
43
Since 2024-04-25
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,714 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 6
Outlet purchase
2026-05-09 · Member activity · RM 93.75
App session
2026-04-27 · OPLUMO Outlet 6
Points credited
2026-04-15 · Member activity · RM 106.25
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 6
Outlet purchase
2026-03-22 · Member activity · RM 118.75
Points credited
2026-03-10 · OPLUMO Outlet 6
Outlet purchase
2026-02-26 · Member activity · RM 131.25