Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00638
VM0000638Goldmember638@example.test · +601110000638 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
4,323
Current loyalty balance
Lifetime Spend
RM 5,404
Across 42 visits
Total Visits
42
Since 2024-08-28
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,323 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 10
Outlet purchase
2026-08-24 · Member activity · RM 95.25
App session
2026-08-12 · OPLUMO Outlet 10
Points credited
2026-07-31 · Member activity · RM 107.95
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 10
Outlet purchase
2026-07-07 · Member activity · RM 120.65
Points credited
2026-06-25 · OPLUMO Outlet 10
Outlet purchase
2026-06-13 · Member activity · RM 133.35