Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06374
VM0006374Membermember6374@example.test · +601110006374 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
138
Current loyalty balance
Lifetime Spend
RM 174
Across 2 visits
Total Visits
2
Since 2026-07-19
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
138 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 17
Outlet purchase
2026-07-25 · Member activity · RM 54.00
App session
2026-07-13 · OPLUMO Outlet 17
Points credited
2026-07-01 · Member activity · RM 61.20
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 17
Outlet purchase
2026-06-07 · Member activity · RM 68.40
Points credited
2026-05-26 · OPLUMO Outlet 17
Outlet purchase
2026-05-14 · Member activity · RM 75.60