Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06365
VM0006365Silvermember6365@example.test · +601110006365 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,693
Current loyalty balance
Lifetime Spend
RM 2,116
Across 35 visits
Total Visits
35
Since 2024-12-23
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,693 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 8
Outlet purchase
2026-08-15 · Member activity · RM 36.75
App session
2026-08-03 · OPLUMO Outlet 8
Points credited
2026-07-22 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 8
Outlet purchase
2026-06-28 · Member activity · RM 46.55
Points credited
2026-06-16 · OPLUMO Outlet 8
Outlet purchase
2026-06-04 · Member activity · RM 51.45